The Assistant Training Manager is responsible for implementing training programs and overseeing the development of careers. Job is based on hospitality work – waiters, barman and chefs.
Must have passion for the hospitality industry
To ensure the smooth and effective functioning of training takes place at Head office as well as at external sites. Manage, design, develop, coordinate and conduct large or small-scale training programs.
To manage the Training coordinators efficiently to ensure that productivity of the staff meets and exceeds the guest expectation.
Key Performance Areas
To develop a good working relationship with your client.
Develop, implement, and monitor training programs within the organization.
Supervise technical training for staff.
Conduct orientation sessions. This includes site specific as well as General induction.
Create brochures and training materials which is site specific as well as adding value to the Brand
Develop multimedia visual aids and presentation which is site specific as well as adding value to the Brand
Create testing and evaluation processes. Ensure that all evaluations are done accurately and timeously.
Evaluate needs of company/client and plan training programs accordingly
Conduct performance evaluations.
Provide classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops that is specific to the needs of the client and students
Manage staff of classroom facilitators.
Provide performance feedback reports to that of the client and Operations/General Manager
Conduct continuing education training.
Provide leadership development education.
Build solid cross-functional relationships.
Assist with the development of strategic training plans.
Hospitality Management Diploma or equivalent
Skills and Experience Required
Training and development – background
Must have worked in Hospitality Industry before
Be computer literate – Word, Excel, Power point
Conducted class room training and On Job Training before
South African Citizen
5 Year Hospitality Experience or similar
Send your CV to firstname.lastname@example.org