Fix Your Broken Windows
The ‘Broken Window’ theory was first suggested in 1982 by two criminologists in the USA; namely James Wilson and George Kelling. The theory reads; something as small and seemingly insignificant as a broken window sends a negative symbol to those that pass it each day,...
You win – 10 days solitary confinement at a UK airport hotel
UK quarantine hotels - I am busy interpreting the 'package deal' hotel quarantine rules for UK nationals entering the UK from red list countries starting 15th Feb. This is how I see it so far: You will be transported from the airport to your billet You get to stay on...
Best Wishes for 2021
Happy New Year from Stephen Hickmore Traditionally I would publish a New Year message containing words of effusive optimism for the coming year; this year I am not. Please, I'm not being negative. I just believe that it's OK to hope that 2021 is simply not too horrid....
UK travel ban stigmatises South Africa
UK travel ban on flights from the UK is damaging to the image of South Africa. Is this a 'political move' by the UK government designed to apportion blame for their bungled handling of Christmas lockdown rules - or is it backed by solid science? What we do know is...
Madam & Eve – ’twas the night before Christmas …
We are presented with so much negative information right now. I thought this cartoon by Stephen Francis and Rico would bring some much needed Christmas cheer. For more Madam & Eve and to purchase some of their cool stuff go to www.madamandeve.co.za
Is there light at the end of the tunnel for the hospitality industry?
Is there a light at the end of the tunnel? Sadly, our COVID cases are on the rise; willwe get the vaccine before a second lock down? Our hospitality and tourism industry has taken the brunt of the economic fallout.Stats show that, since the relaxation of rules to...
Slow Recovery for Hospitality Sector
Stephen Hickmore - I am sure that you’d like to see the back of 2020? This has been an unprecedented year for our hospitality and tourism industry. There are few companies, if any, who are left unscathed.'Although South Africa is now inviting visitors from the rest of...
Good News Monday
Hospitality industry review by Stephen Hickmore (brief update) Hospitality Industry update - Since the beginning of October I have been spending valuable time with key clients. There is a consensus of a slow increase in business levels over the next few months with a...
Chefs, Daring Greatly
Chefs, Daring Greatly By Stephen Hickmore “It’s not the Critic that counts; not the person who points out how the strong person stumbles, or where the doer of deeds could have done them better. The credit belongs to the person in the arena, whose face is marred by...
Agility is the new currency
Agility - There is no denying that (for the hospitality industry) 2020 has been as close to Armageddon as it gets. Who would have predicted, a hotel could be flying high with 85% occupancy in February, only to be faced with closure and 0% occupancy in April? Whether...