hospitality.co.za

A Double-Edged Sword for Schools and Universities

Artificial Intelligence has become inseparable from modern education. From automated research summaries to instant essay generation, AI tools are now embedded in how students learn, write, and solve problems. But alongside the benefits, educators across the world are warning about an uncomfortable reality: AI is eroding critical thinking skills — the very abilities universities are built to develop.

At the same time, forward-thinking institutions are proving that AI, if used intentionally, can strengthen critical thinking rather than weaken it. The difference lies not in the technology itself, but in how we integrate it into the learning process.


How AI Is Undermining Critical Thinking in Higher Education

1. Overreliance on Instant Answers

Students increasingly turn to AI systems for:

  • Fully written essays
  • Instant summaries of research
  • Quick answers to complex problems

This “shortcut culture” reduces time spent interpreting, analysing, debating, and synthesising information — the foundations of critical thinking.

2. Loss of Cognitive Struggle

Cognitive struggle — wrestling with uncertainty, and figuring things out — is essential for learning.
AI removes that struggle by providing polished outputs within seconds. Without productive friction, students may graduate with weaker reasoning and problem-solving skills.

3. Reduced Originality and Independent Voice

AI-generated text can be persuasive, coherent, and technically correct, but it often lacks:

  • Nuanced argumentation
  • Ethical questioning
  • Personal insight

When students rely on it heavily, their own academic voice becomes softer and less identifiable.

4. Declining Reading Depth

AI summarises. Students scan. Deep reading, a key driver of critical thinking, becomes less common.
Universities report that students are reading less, citing tools that “do the reading for them.”


How AI Can Strengthen Critical Thinking

Used correctly, AI becomes not a crutch, but a catalyst.

1. AI as a Debate Partner

Students can use AI to:

  • Challenge their arguments
  • Explore counterpoints
  • Analyse logic gaps

This transforms AI into a “Socratic assistant,” prompting deeper reflection.

2. Simulating Real-World Scenarios

AI-driven simulations can immerse students in:

  • Ethical dilemmas
  • Hospitality guest interactions
  • Crisis management exercises
  • Business strategy scenarios

Students must make decisions, justify choices, and reflect — all essential critical thinking practices.

3. Teaching Source Evaluation

AI outputs often contain errors or hallucinations.
Instead of hiding this, educators can use it as a teaching tool.

Students can:

  • Fact-check AI responses
  • Evaluate the quality of evidence
  • Identify inconsistencies
  • Compare multiple source types

This trains scepticism and analytical discipline.

4. Enhancing Research, Not Replacing It

AI can help students:

  • Generate research questions
  • Map themes across related sources
  • Organise ideas visually
  • Break down complex topics

—but students must still evaluate, interpret, and create the final arguments.

5. AI-Assisted Writing Workshops

Instead of writing whole essays, AI can provide:

  • Structural advice
  • Thesis-strengthening suggestions
  • Tone adjustments
  • Logic checks

The student remains the author; AI becomes an improvement tool.


What Schools and Universities Should Do Next

1. Integrate AI Literacy into Every Curriculum

Students must be taught not just how to use AI, but:

  • When to use it
  • When not to use it
  • How to validate it
  • How to apply judgement

AI literacy is now as important as digital literacy.

2. Redesign Assessments

Assessments should favour:

  • In-class reasoning tasks
  • Oral defenses
  • Real-world case studies
  • Process-based grading
  • Reflections on decision-making

These limit dependency on AI and foreground human thinking.

3. Promote “Visible Thinking”

Students should show:

  • Drafts
  • Mind maps
  • AI prompts used
  • Reasoning pathways

This creates transparency and strengthens metacognitive skills.

4. Train Lecturers in AI-Pedagogy

The biggest danger is not student misuse — it is institutional unpreparedness.
Educators need training in AI ethics, prompting, detection, and instructional design.


Conclusion: AI Is Only a Threat If We Let It Be

AI will not disappear from classrooms — nor should it.
The question is whether it becomes:

  • A shortcut that weakens intellectual independence
    OR
  • A transformative tool that enhances analytical thinking, curiosity, and academic growth

The responsibility lies with institutions to build AI-aware learners, not AI-dependent ones.

When implemented with intention, AI does not replace critical thinking.
It sharpens it.

Key Takeaways

  • AI tools are changing education, offering instant answers but undermining critical thinking skills.
  • Students risk succumbing to overreliance on AI, resulting in diminished cognitive struggle and originality.
  • If used correctly, AI can enhance critical thinking by serving as a debate partner and simulating real-world scenarios.
  • Schools should integrate AI literacy into the curriculum and redesign assessments to focus on human reasoning.
  • Ultimately, AI can strengthen critical thinking if educators train properly and use it intentionally in learning.

Discover more from Hotel and Hospitality News and Resources - South Africa

Subscribe to get the latest posts sent to your email.

Discover more from Hotel and Hospitality News and Resources - South Africa

Subscribe now to keep reading and get access to the full archive.

Continue reading