by Stephen Hickmore | Jun 5, 2026 | Featured, News, Podcasts
Should restaurants ask about allergies…or should diners be responsible for telling?Does the system needs less police, more honesty? Here’s the deal: asking every table about allergies is complicated. But, is it a legality?But when someone’s life depends on that...
by Stephen Hickmore | Jun 2, 2026 | Featured, Hospitality Opinion Blog, News
The hospitality industry has always loved Restaurant awards. From “Restaurant of the Year” to “Best Fine Dining Experience,” “Africa’s Best,” “South Africa’s Best,” and “Johannesburg’s...
by Stephen Hickmore | May 28, 2026 | Featured, News, Podcasts
I want to challenge one of the biggest misconceptions in our industry — the idea that hospitality is simply about being friendly, smiling at guests, and learning on the job. Hospitality needs brains, not just smiles. In fact, Hospitality Brains are what really drive...
by External Contributor | May 21, 2026 | Featured, News
Trends in Hospitality If the past five years disrupted hospitality, 2026 is redefining it. In this article, we explore the key hospitality trends shaping the industry’s future. Around the world, the hospitality industry is undergoing one of the most significant...
by Stephen Hickmore | May 19, 2026 | Featured, News, Podcasts
Podcast – Hospitality Insight with The SilverFox From fiery tempers and military-style kitchen brigades to emotional intelligence and modern hospitality leadership, this week on Hospitality Insight with The SilverFox we dive deep into the fascinating psychology...
