by Stephen Hickmore | Jun 23, 2026 | News, Podcasts
Teachers are true South African Heroes After spending 16 weeks training hospitality teachers from township schools in South Africa, I came away with a completely different perspective. In fact, it became clear to me that Teachers are The Real Heroes. This isn’t...
by Stephen Hickmore | Jun 11, 2026 | Featured, News, Podcasts
In this episode, we explore the life of Conrad Hilton — war veteran, entrepreneur, dreamer and founder of the Hilton empire. Inspired by his autobiography Be My Guest, this is not just a business story, but a deeply human one. From the dusty frontier towns of New...
by Stephen Hickmore | Jun 5, 2026 | Featured, News, Podcasts
Should restaurants ask about allergies…or should diners be responsible for telling?Does the system needs less police, more honesty? Here’s the deal: asking every table about allergies is complicated. But, is it a legality?But when someone’s life depends on that...
by Stephen Hickmore | Jun 2, 2026 | Featured, Hospitality Opinion Blog, News
The hospitality industry has always loved Restaurant awards. From “Restaurant of the Year” to “Best Fine Dining Experience,” “Africa’s Best,” “South Africa’s Best,” and “Johannesburg’s...
by Stephen Hickmore | May 28, 2026 | Featured, News, Podcasts
I want to challenge one of the biggest misconceptions in our industry — the idea that hospitality is simply about being friendly, smiling at guests, and learning on the job. Hospitality needs brains, not just smiles. In fact, Hospitality Brains are what really drive...
