by Stephen Hickmore | Apr 9, 2026 | Featured, Hospitality Opinion Blog, Insights, News
Sol Kerzner didn’t just build hotels; he created experiences that guests remember and cherish. His journey from humble beginnings in Durban to revolutionising the hospitality industry is packed with lessons for all of us. 1. Great hospitality is built on strong...
by Stephen Hickmore | Apr 2, 2026 | Featured, Hospitality Opinion Blog, Insights, News
Hospitality Business with The SilverFox Podcast – The rise of Trades and Applied degrees and the fall of the traditional university degree. It’s all about job readiness One of the biggest mistakes we make in education is telling every young person that the only...
by Stephen Hickmore | Mar 26, 2026 | Featured, Hospitality Opinion Blog, Insights, News
The Experience Economy Has Won: Why Hospitality in 2026 Is No Longer About Rooms, but Meaning In this latest episode of Hospitality Business with the Silverfox, Stephen Hickmore explores one of the most important shifts shaping the modern hospitality industry: the...
by Stephen Hickmore | Mar 20, 2026 | Featured, Hospitality Opinion Blog, Insights, News
The Personality of Great Hospitality People What makes a great hospitality professional? Hospitality is fundamentally about human connections. Energy and enthusiasm – Resilience – Curiosity and learning – Team Spirit. Stephen HickmoreStephen is a...
by Stephen Hickmore | Mar 12, 2026 | Featured, Hospitality Opinion Blog, Insights, News
Episode 2 of The Hospitality Podcast with The SilverFox. Globally, there is a gap in effective Leadership in Hospitality. What can be done? Are we encouraging Bright young People to choose hospitality as a first career choice? How can organisations bridge the gap?...
by Stephen Hickmore | Mar 6, 2026 | Featured, Hospitality Opinion Blog, Insights, News
First of a weekly podcast by Stephen Hickmore tackling subjects in the Hospitality industry and Education Stephen HickmoreStephen is a hospitality professional from Johannesburg South Africa. His career started with THF hotels in the UK and subsequently with the...