by External Contributor | Oct 28, 2025 | Featured, Insights, News
By Iain Evans, Publisher of The Coffee Mag and Hostex 2026 Ambassador The hospitality industry in South Africa is evolving rapidly, and coffee has become far more than a beverage – it is now a cultural touchpoint, a marker of quality, and a vital part of the guest...
by External Contributor | Oct 24, 2025 | Featured, Insights, News
Hospitality education South Africa The global hospitality industry is evolving faster than ever — and so are the skills that employers are looking for. As hotels, restaurants, and tourism brands adapt to a more tech-driven, guest-focused landscape, hospitality schools...
by External Contributor | Oct 22, 2025 | Featured, Insights, News
Guest Satisfaction: The Key to Loyalty in Hospitality In the modern hospitality landscape, technology and luxury amenities may capture attention, but what truly drives guest satisfaction and customer retention goes far deeper—it’s rooted in human psychology. Great...
by External Contributor | Oct 20, 2025 | Featured, Insights, News
A Shift in Definition: Government Sets the Pace On 27 August officials from all major departments in the Gauteng Province signed delivery agreements with Premier Panyaza Lesufi. The documents set legally binding objectives to be met by the end of the 2028/29 financial...
by External Contributor | Oct 20, 2025 | Featured, News
The Rise of Eco-Luxury in Travel As travellers become increasingly conscious of their environmental footprint, a powerful trend is emerging: eco-luxury. Today’s high-end guests want more than opulent décor and fine dining and they expect sustainability to be woven...