by External Contributor | Oct 22, 2025 | Featured, Insights, News
Guest Satisfaction: The Key to Loyalty in Hospitality In the modern hospitality landscape, technology and luxury amenities may capture attention, but what truly drives guest satisfaction and customer retention goes far deeper—it’s rooted in human psychology. Great...
by External Contributor | Oct 20, 2025 | Featured, Insights, News
A Shift in Definition: Government Sets the Pace On 27 August officials from all major departments in the Gauteng Province signed delivery agreements with Premier Panyaza Lesufi. The documents set legally binding objectives to be met by the end of the 2028/29 financial...
by External Contributor | Oct 20, 2025 | Featured, News
The Rise of Eco-Luxury in Travel As travellers become increasingly conscious of their environmental footprint, a powerful trend is emerging: eco-luxury. Today’s high-end guests want more than opulent décor and fine dining and they expect sustainability to be woven...
by External Contributor | Oct 17, 2025 | Featured, Insights, News
Cruises make a comeback After several years of downturn caused by COVID-19 lockdowns and health concerns, the cruise industry is experiencing strong signs of recovery in 2025. Major cruise lines are reporting higher bookings, more diverse itineraries, and renewed...
by External Contributor | Oct 15, 2025 | Featured, Insights, News
The Rise of ‘Bleisure’: How Blended Travel is Reshaping the Hospitality Industry A New Era of Travel In the ever-evolving world of hospitality, one trend is making waves across hotels, resorts, and serviced apartments worldwide — bleisure travel. A blend of business...
