by External Contributor | Oct 30, 2025 | Featured, News, Podcasts
1. Blurred Boundaries Between Work, Life & Travel By 2026, the concept of pure leisure or business travel will increasingly merge into what many now call “work-leisure” or “bleisure” or hybrid travel. Hotels will respond by offering dynamic-use rooms...
by External Contributor | Oct 28, 2025 | Featured, News, Podcasts
By Iain Evans, Publisher of The Coffee Mag and Hostex 2026 Ambassador The hospitality industry in South Africa is evolving rapidly, and coffee has become far more than a beverage – it is now a cultural touchpoint, a marker of quality, and a vital part of the guest...
by External Contributor | Oct 24, 2025 | Featured, News, Podcasts
Hospitality education South Africa The global hospitality industry is evolving faster than ever — and so are the skills that employers are looking for. As hotels, restaurants, and tourism brands adapt to a more tech-driven, guest-focused landscape, hospitality schools...
by External Contributor | Oct 22, 2025 | Featured, News, Podcasts
Guest Satisfaction: The Key to Loyalty in Hospitality In the modern hospitality landscape, technology and luxury amenities may capture attention, but what truly drives guest satisfaction and customer retention goes far deeper—it’s rooted in human psychology. Great...
by External Contributor | Oct 20, 2025 | Featured, News, Podcasts
A Shift in Definition: Government Sets the Pace On 27 August officials from all major departments in the Gauteng Province signed delivery agreements with Premier Panyaza Lesufi. The documents set legally binding objectives to be met by the end of the 2028/29 financial...
by External Contributor | Oct 17, 2025 | Featured, News, Podcasts
Cruises make a comeback After several years of downturn caused by COVID-19 lockdowns and health concerns, the cruise industry is experiencing strong signs of recovery in 2025. Major cruise lines are reporting higher bookings, more diverse itineraries, and renewed...