by External Contributor | Nov 3, 2025 | Featured, Insights, News
In the ever-evolving restaurant industry, pricing is no longer a static exercise. Dynamic pricing 2.0—a data-driven approach borrowed from airlines and hotels—is redefining how restaurants think about profit, value, and fairness. With technology enabling real-time...
by External Contributor | Oct 30, 2025 | Featured, Insights, News
1. Blurred Boundaries Between Work, Life & Travel By 2026, the concept of pure leisure or business travel will increasingly merge into what many now call “work-leisure” or “bleisure” or hybrid travel. Hotels will respond by offering dynamic-use rooms...
by External Contributor | Oct 28, 2025 | Featured, Insights, News
By Iain Evans, Publisher of The Coffee Mag and Hostex 2026 Ambassador The hospitality industry in South Africa is evolving rapidly, and coffee has become far more than a beverage – it is now a cultural touchpoint, a marker of quality, and a vital part of the guest...
by External Contributor | Oct 24, 2025 | Featured, Insights, News
Hospitality education South Africa The global hospitality industry is evolving faster than ever — and so are the skills that employers are looking for. As hotels, restaurants, and tourism brands adapt to a more tech-driven, guest-focused landscape, hospitality schools...
by External Contributor | Oct 22, 2025 | Featured, Insights, News
Guest Satisfaction: The Key to Loyalty in Hospitality In the modern hospitality landscape, technology and luxury amenities may capture attention, but what truly drives guest satisfaction and customer retention goes far deeper—it’s rooted in human psychology. Great...