by Stephen Hickmore | Jan 30, 2026 | Featured, Insights, News
Johannesburg, January 2026 – From a single hall at NASREC in 1986 to one of South Africa’s longest-running trade shows, Hostex 2026 marks a major milestone: 40 years of connecting professionals in food, drink, and hospitality. The story began when Gerald Dreyer, then...
by Stephen Hickmore | Jan 29, 2026 | Featured, Insights, News
Let’s be honest — guests today are not easily impressed. They’ve seen towel swans, chocolate-on-the-pillow, and scripted smiles. What does still surprise them is thoughtfulness, timing, and service that feels human rather than procedural. The hotels that really wow...
by Stephen Hickmore | Jan 27, 2026 | Featured, Insights, News
The Halo Effect: Why the Small Things Matter So Much in Hotels In hospitality, we often spend a lot of time chasing perfection — flawless rooms, immaculate service standards, and detailed SOPs. All of that matters. But what often matters more is how guests feel early...
by Stephen Hickmore | Jan 9, 2026 | Featured, Insights, News
A Career That Is Global, Dynamic and People-Focused Now you have your Matric results, what next? When considering their future, many South African matriculants might wonder why Matrics should choose hospitality or culinary arts as a career path. Choosing a career path...
by Stephen Hickmore | Dec 31, 2025 | Featured, Focus, Insights, News
The Swiss Hotel School South Africa Your pathway to a global hospitality career starts here at our renowned hotel school. Choosing where to study hospitality is one of the most important decisions you’ll make — especially if you dream of working in five-star hotels,...
