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South African Service Please !

South African Service Please !

By Stephen Hickmore – South Africans are a self-critical bunch. We have a lot to say about how poor our customer service is and imagine that there is this unattainable service level somewhere in Australia, Europe or the States. Whilst we grumble and moan, just...

Show me the Money

By Stephen Hickmore – I am sure that you had the same career advice as me. Some jaded teacher at high school stared at you over his battered spectacles didn’t he?  Then he dropped the bombshell, if you choose a career as a chef, it was akin to a life of slavery...

Jobs for Africa

Often candidates tell me that they do not want to work in Africa. Well, the answer I always give is “But, you do” Some South African hoteliers think that we live on a separate continent. But the good news is, billions of years ago, when the land was known as Pangaea,...

I blame MasterChef

Don’t you love that magic moment when you light the braai on a lazy Saturday afternoon? Mates round for the rugby and a couple of brews on ice. The coals glow scarlet anticipating the hiss of the first tjop hitting the flames. You hungrily inhale the smoky aroma, you...