by Stephen Hickmore | Sep 1, 2025 | Uncategorized
10 Key Lessons Restaurateurs Can Learn from Unreasonable Hospitality Introduction In Unreasonable Hospitality, Will Guidara—the former general manager of Eleven Madison Park—reveals how pushing beyond the expected transforms service. His philosophy helped EMP rise to...
by Stephen Hickmore | Aug 27, 2025 | Uncategorized
Contactless Hospitality: How Technology is Redefining Guest Service in 2025 The Future of Guest Service Is Touch-Free In 2025, guest expectations are changing faster than ever. From luxury hotels in Sandton to boutique restaurants in Cape Town, contactless hospitality...
by Stephen Hickmore | Aug 25, 2025 | Uncategorized
Street Food to Fine Dining: How South African Flavours Are Inspiring Global Menus Introduction South African cuisine has always been a melting pot of cultures, shaped by indigenous traditions, colonial influences, and global migration. In 2025, this diverse culinary...
by Stephen Hickmore | Aug 21, 2025 | Uncategorized
Hospitality Trends 2025: Innovation, Sustainability, and Guest Experience The Future of South African Hospitality South Africa’s hospitality industry is evolving faster than ever. Technology, sustainability, and guest expectations are driving innovation across hotels,...
by Stephen Hickmore | Aug 18, 2025 | Uncategorized
33 on Bond Pop-Up Restaurant: A Celebration of 30 Years of Excellence This September, The Swiss Hotel School South Africa proudly launches its highly anticipated 33 on Bond Pop-Up Restaurant, a unique dining experience that will run from 17 September to 12 October...
by Stephen Hickmore | Mar 11, 2024 | Uncategorized
Following a week of major water problems in Johannesburg, it is increasingly important to implement water saving stratagies. Hotels can implement various water-saving measures to contribute to environmental sustainability and reduce water consumption. Here are several...
