by admin | Oct 31, 2013 | Featured, Hospitality Opinion Blog, News
By Stephen Hickmore – South Africans are a self-critical bunch. We have a lot to say about how poor our customer service is and imagine that there is this unattainable service level somewhere in Australia, Europe or the States. Whilst we grumble and moan, just...
by admin | Oct 2, 2013 | Featured, Hospitality Opinion Blog, News
By Stephen Hickmore – I am sure that you had the same career advice as me. Some jaded teacher at high school stared at you over his battered spectacles didn’t he?  Then he dropped the bombshell, if you choose a career as a chef, it was akin to a life of slavery...
