by Stephen Hickmore | Sep 1, 2025 | Uncategorized
10 Key Lessons Restaurateurs Can Learn from Unreasonable Hospitality Introduction In Unreasonable Hospitality, Will Guidara—the former general manager of Eleven Madison Park—reveals how pushing beyond the expected transforms service. His philosophy helped EMP rise to...
by Stephen Hickmore | Aug 27, 2025 | Uncategorized
Contactless Hospitality: How Technology is Redefining Guest Service in 2025 The Future of Guest Service Is Touch-Free In 2025, guest expectations are changing faster than ever. From luxury hotels in Sandton to boutique restaurants in Cape Town, contactless hospitality...
by Stephen Hickmore | Aug 25, 2025 | Uncategorized
Street Food to Fine Dining: How South African Flavours Are Inspiring Global Menus Introduction South African cuisine has always been a melting pot of cultures, shaped by indigenous traditions, colonial influences, and global migration. In 2025, this diverse culinary...
by Stephen Hickmore | Aug 22, 2025 | Featured, News
The Rise of Experiential Dining in South Africa Introduction Across the globe, and increasingly in South Africa, dining is no longer just about food—it’s about the experience. Guests are looking for meals that engage all five senses, combining flavour with...
by Stephen Hickmore | Aug 21, 2025 | Uncategorized
Hospitality Trends 2025: Innovation, Sustainability, and Guest Experience The Future of South African Hospitality South Africa’s hospitality industry is evolving faster than ever. Technology, sustainability, and guest expectations are driving innovation across hotels,...
