by Stephen Hickmore | May 17, 2017 | Featured, Hospitality Opinion Blog, News
Hospitality Marketplace Reports . By Guy Stehlik. At a recent hotel industry function, I was asked which was THE best hotel I have ever stayed at. This has been a common question over the years and one that has an easy answer. It’s also a question to which I enjoy...
by admin | Mar 22, 2017 | Featured, Hospitality Opinion Blog, News
South Africa’s greatest businessman of all time is Sun King‚ Sol Kerzner. That’s according to the country’s latest wealth report – released in part on Wednesday by wealth intelligence company New World Wealth. The report rated the top 10 business moguls in the...
by Stephen Hickmore | Dec 19, 2016 | Featured, Hospitality Opinion Blog, News
ehotelier.com – Recently, much has been published about today’s sourcing and hiring processes, which seem to have become dramatically “technologized” for efficiency. However, speedy and transactional processes do not automatically equal quality outcomes. Until...
by admin | Sep 27, 2016 | Featured, News
E Hotelier – A happy hospitality staff will increase your hotel’s overall productivity. The bottom line of any hotel or hospitality-oriented business is customer service excellence and subsequently, profitability. And at the heart of this business is its staff....
by admin | Sep 9, 2016 | Featured, Hospitality Opinion Blog, News
EHotelier – Gossip, almost always, has a negative connotation. Yet, we continue to engage in it, both personally and professionally. While ‘small talk’ on a personal level is detrimental too, on a professional level can assume disastrous proportions. The most...
by admin | Sep 2, 2016 | Featured, Hospitality Opinion Blog, News
Stephen’s Advice to young Chefs Ever had that moment? – You stand in front of your parents preparing to break the news of how you intend to spend the rest of your life. They stare with nervous anticipation, you stammer and squirm “Sit down son” booms your father...
