by admin | Jan 20, 2016 | Featured, Hospitality Opinion Blog, News
By Stephen Hickmore – I hear the disappointment in a candidate’s voice when I tell them they did not get the job. The down side of being a recruiter is delivering this bad news. It’s understandable that negative news hurts and natural to feel rejected, but the...
by admin | Aug 31, 2015 | Featured, Hospitality Opinion Blog, News
By Stephen Hickmore When I started working in hotels, somewhere after the Boer war but before the advent of the fax machine, I had only heard of people being allergic to nuts and shellfish. Our G.M warned us about this rare species of human beings, and we knew that...
by admin | Aug 26, 2015 | Featured, Hospitality Opinion Blog, News
Employers can be pretty sneaky these days. A click of a mouse turns the Boss into Magnum Pi from the comfort of his mock leather swivel chair. Before Kojak has finished his lollipop or a New York Cop his Donut, an employer will have your personal life displayed on...
by admin | Aug 23, 2015 | Featured, Hospitality Opinion Blog, News
By Stephen Hickmore HR Magazine – We are under cyber-attack and in a constant state of distraction! Whilst writing this article I have been interrupted by phone calls, e mails, SMS, Facebook messenger and requests to play scrabble on-line. Once the cycle of...
by admin | Aug 21, 2015 | Featured, Hospitality Opinion Blog, News
Or “Kung Fu Leadership for Hospitality Managers” by Stephen Hickmore I confess, I spent 6 years as a student of Shaolin Kung Fu. When you stop wondering about this somewhat unlikely Bruce Lee, let me explain? I took it up late in life to help me handle stress and to...
by admin | Jul 31, 2015 | Featured, Hospitality Opinion Blog, News
By Stephen Hickmore – They live amongst us, red faces contorted in anger contrasting against the white of a chefs uniform. Bad tempers and short fuses seem to be part of the territory, almost an acceptable quirk for a chef. Why do we tolerate swearing and...
