Another 5 minutes with John Aritho
It seems that over 200 people enjoyed the last 5 minutes chat with John on 5 minutes with the SilverFox. I thought I would break my own rules and publish the rest of the interview.
5 minutes with the SilverFox Podcast
In the first episode of "5 minutes with the SilverFox" Stephen Hickmore chats to Chef Andrew Atkinson about MasterChef SA and why he left to return to 5 star hotels.
A life sentence or a rewarding career
“Please Sir, I’d like to be a hotel manager” I sheepishly told the careers master. “Good Choice, young man, you’ll work long hours but people will always want to eat” he replied, eyes focused on the next person in the queue awaiting his sage advice. Good enough reason...
A contract workforce is becoming the norm
I thought there may be some value in quoting Labour Lawyer Michael Bagraim from his recent opinion piece in the Cape Argus. The full article can be read by clicking here: CLICK HERE Here is a section that I though would add to the important discussion on access to...
“Labour Law is common sense”
They say that there is nothing more uncommon than common sense. True statement. However, I am encouraged with the hospitality industry's common sense response to the recent ConCourt decision, relating to the hot topic of the role Temporary employment services (TES)...
The brightest and the best….
Opinion piece by Nick Martin – Hotel School graduate, serial hotel manager and hospitality educator. He is currently Director of the Swiss Hotel School, SA in Ferndale, Johannesburg What type of people are we attracting to the industry and what sort of future will we...
Ten unique things TES Services do that create and sustain employment
With all the bad press on "labour Brokers" and "Temporary Employment Services, TES" it is no small wonder that we are feeling a little punch drunk from criticism and incorrect assumptions as to our place in the world. Of course, no-one wants to support exploitative...
Ten Reasons why you didn’t get the job
By Stephen Hickmore – I hear the disappointment in a candidate’s voice when I tell them they didn’t get the job. The down side of being a recruiter is delivering the bad news. It’s understandable that negative information hurts and it’s natural to feel rejected, but the important thing is to learn from the disappointment and become a better job applicant. A mature approach to rejection is good for your career. A chance to fix the elements that you got wrong.
Why teaching accounting in hotel school is a waste of time
This article from www.ehotelier.com resonated with me this morning
David Lund is The Hotel Financial Coach – I have a dream. My dream is that the numbers – the numbers that so many managers agonize over in our industry – are just as accessible as guest service and employee engagement. Let me put this another way for more clarity: I want you and the other leaders and managers in your hotel to be just as comfortable dealing with the numbers as you are dealing with guests and colleagues.
The Struggle for Skills
The hospitality industry has always been a demanding industry to work in. What with the unsociable hours and the demands of discerning and sometimes difficult guests. It’s hard enough to find skills let alone people who can make a unique contribution to the hotel, restaurant, lodge or conference centre. Stephen Hickmore spoke to industry leaders at Tourism Indaba Durban
