Hospitality.co.za

How to keep hospitality staff happy

E Hotelier – A happy hospitality staff will increase your hotel’s overall productivity. The bottom line of any hotel or hospitality-oriented business is customer service excellence and subsequently, profitability. And at the heart of this business is its staff....

Why do professionals gossip?

EHotelier – Gossip, almost always, has a negative connotation. Yet, we continue to engage in it, both personally and professionally. While ‘small talk’ on a personal level is detrimental too, on a professional level can assume disastrous proportions. The most...

Never Dance to ABBA

Stephen’s Advice to young Chefs Ever had that moment? – You stand in front of your parents preparing to break the news of how you intend to spend the rest of your life. They stare with nervous anticipation, you stammer and squirm “Sit down son” booms your father...