by Stephen Hickmore | Nov 12, 2025 | Featured, News, Podcasts
Beyond Grades: The DNA of a Future Hospitality Leader Modern hotel schools are looking for more than students who can memorise management theory — they want future leaders with empathy, drive, and business acumen. Around the world, leading hospitality institutions...
by Stephen Hickmore | Nov 11, 2025 | Featured, News, Podcasts
A Rising Star on the Global Wine Tourism Map South Africa is rapidly emerging as a dream destination for wine-lovers and travellers alike. According to data from Titan Travel, the country was ranked the top wine tourism destination for 2025, scoring 8.38 out of 10 for...
by Stephen Hickmore | Nov 6, 2025 | Featured, News, Podcasts
A Landmark Entry into South African Hospitality Global resort brand Club Med has officially announced its first South African property — the Club Med South Africa Beach & Safari resort on the KwaZulu-Natal North Coast, opening in July 2026 with bookings beginning...
by External Contributor | Nov 3, 2025 | Featured, News, Podcasts
In the ever-evolving restaurant industry, pricing is no longer a static exercise. Dynamic pricing 2.0—a data-driven approach borrowed from airlines and hotels—is redefining how restaurants think about profit, value, and fairness. With technology enabling real-time...
by External Contributor | Oct 30, 2025 | Featured, News, Podcasts
1. Blurred Boundaries Between Work, Life & Travel By 2026, the concept of pure leisure or business travel will increasingly merge into what many now call “work-leisure” or “bleisure” or hybrid travel. Hotels will respond by offering dynamic-use rooms...
by External Contributor | Oct 28, 2025 | Featured, News, Podcasts
By Iain Evans, Publisher of The Coffee Mag and Hostex 2026 Ambassador The hospitality industry in South Africa is evolving rapidly, and coffee has become far more than a beverage – it is now a cultural touchpoint, a marker of quality, and a vital part of the guest...
by External Contributor | Oct 24, 2025 | Featured, News, Podcasts
Hospitality education South Africa The global hospitality industry is evolving faster than ever — and so are the skills that employers are looking for. As hotels, restaurants, and tourism brands adapt to a more tech-driven, guest-focused landscape, hospitality schools...
by External Contributor | Oct 22, 2025 | Featured, News, Podcasts
Guest Satisfaction: The Key to Loyalty in Hospitality In the modern hospitality landscape, technology and luxury amenities may capture attention, but what truly drives guest satisfaction and customer retention goes far deeper—it’s rooted in human psychology. Great...