South Africa’s New All-Inclusive Resort: What the Club Med Beach & Safari Opening Means for Hospitality Growth
A Landmark Entry into South African Hospitality Global resort brand Club Med has officially announced its first South African property — the Club Med South Africa Beach & Safari resort on the KwaZulu-Natal North Coast, opening in July 2026 with bookings beginning...
Dynamic Pricing 2.0: How Restaurants Are Balancing Profit and Fairness
In the ever-evolving restaurant industry, pricing is no longer a static exercise. Dynamic pricing 2.0—a data-driven approach borrowed from airlines and hotels—is redefining how restaurants think about profit, value, and fairness. With technology enabling real-time...
Looking Ahead: Hospitality Predictions for 2026
1. Blurred Boundaries Between Work, Life & Travel By 2026, the concept of pure leisure or business travel will increasingly merge into what many now call “work-leisure” or “bleisure” or hybrid travel. Hotels will respond by offering dynamic-use rooms...
The role of specialty coffee in 2026: the challenges and opportunities
By Iain Evans, Publisher of The Coffee Mag and Hostex 2026 Ambassador The hospitality industry in South Africa is evolving rapidly, and coffee has become far more than a beverage – it is now a cultural touchpoint, a marker of quality, and a vital part of the guest...
Hospitality Education 2025: The New Skills Employers Are Demanding
Hospitality education South Africa The global hospitality industry is evolving faster than ever — and so are the skills that employers are looking for. As hotels, restaurants, and tourism brands adapt to a more tech-driven, guest-focused landscape, hospitality schools...
The Psychology of Great Service: What Keeps Guests Coming Back
Guest Satisfaction: The Key to Loyalty in Hospitality In the modern hospitality landscape, technology and luxury amenities may capture attention, but what truly drives guest satisfaction and customer retention goes far deeper—it’s rooted in human psychology. Great...
Gauteng’s 2029 Plan: What It Means for Hospitality & Tourism Growth
A Shift in Definition: Government Sets the Pace On 27 August officials from all major departments in the Gauteng Province signed delivery agreements with Premier Panyaza Lesufi. The documents set legally binding objectives to be met by the end of the 2028/29 financial...
