by Stephen Hickmore | Apr 17, 2026 | Featured, News, Podcasts
Ever wondered if you’re really choosing what you want on a restaurant menu… or what the restaurant wants you to choose? In this podcast, we’ll share some fascinating Restaurant Secrets you’ve probably never noticed. Ep7 – Hospitality Insight with The SilverFox....
by Stephen Hickmore | Apr 9, 2026 | Featured, Hospitality Opinion Blog, News, Podcasts
Sol Kerzner didn’t just build hotels; he created experiences that guests remember and cherish. His journey from humble beginnings in Durban to revolutionising the hospitality industry is packed with lessons for all of us. 1. Great hospitality is built on strong...
by Stephen Hickmore | Apr 2, 2026 | Featured, Hospitality Opinion Blog, News, Podcasts
Hospitality Business with The SilverFox Podcast – The rise of Trades and Applied degrees and the fall of the traditional university degree. It’s all about job readiness One of the biggest mistakes we make in education is telling every young person that the only...
by Stephen Hickmore | Mar 20, 2026 | Featured, Hospitality Opinion Blog, News, Podcasts
The Personality of Great Hospitality People What makes a great hospitality professional? Hospitality is fundamentally about human connections. Energy and enthusiasm – Resilience – Curiosity and learning – Team Spirit. Stephen HickmoreStephen is a...
by Stephen Hickmore | Nov 13, 2025 | Featured, Hospitality Opinion Blog, News, Podcasts
“It’s not the Critic that counts; not the person who points out how the strong person stumbles, or where the doer of deeds could have done them better. The credit belongs to the person in the arena, whose face is marred by dust and sweat and blood…” The famous ‘Man in...